What you need to know before you travel by plane

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  • Sometimes a vacation or business trip could be hindered by force majeure. It is impossible to predict everything, but try to avoid some of the problems still need. Specialists of Turservis “tutu.”ru told how to avoid trouble when traveling by plane.
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    Что нужно знать, отправляясь в путешествие самолетом

    Frame: poster of the movie “the Terminal”

    What should I do if I forgot at home documents

    For domestic flights, the citizens of Russia can use as a guideline:

    *internal passport of the citizen of the Russian Federation,
    *passport,
    *birth certificate (for children up to 14 years),
    *the identity card for persons who undergo military service,
    *a standard certificate with a photograph if passport is for renewal, *the passport of the seaman.

    Accordingly, if the document that was issued a ticket, lost or forgotten at home, but there is another on this list, you can contact the carrier’s representative, the cashier or phone the airline to make the renewal. There are some nuances to the renewal of tickets, and if you plan a trip abroad — the rules of crossing the border. The details tell the specialist specific airline.

    What if during the booking of the documents made a mistake in the spelling of the name

    The sooner you notice an inaccuracy, the higher the chances to fix: sometimes airlines allow you to cancel the order with refund amount for the ticket. Always check all the data in the itinerary after purchase of the ticket. If the time for cancellation has expired, it is necessary to clarify the rules of the specific airline and find out how you can make amendments.

    Some carriers do not allow adjustments, in this case, only a refund with a penalty and buy a new one. Other carriers may replace the data free of charge when providing copies of your passport. There are companies that clearly prescribe amounts of fees for such changes. A single set of rules for all airlines does not exist, so you should refer to the specific carrier with a request to give advice on this issue.

    You should not rely on the “rule of three mistakes”, is actively discussed on the Internet.

    Что нужно знать, отправляясь в путешествие самолетом

    Some airlines do not forgive customers error in the spelling of the name

    Photo: Caro / Sorge / Globallookpress.com

    Some airlines do not allow even a single typographical errors (mostly Asian carriers, Finnair and the Finnish flight with most airlines in the USA). Keep in mind that the reception may not go forward, noting the differences in the itinerary and passport, and leave your home along with dreams on the Sunny coast. And even if you successfully get out of the country, there is no guarantee that there will be issues and hassles on arrival.

    What to do if you miss your flight

    Sometimes, because of traffic jams or being late for the Express train passenger does not have time on your flight. If you fail to appear at check-in Desk 40 minutes before departure, the airline refers to the situation as a no-show (“absence”). This can happen even if you are already at the airport and stand in line for check-in. It is important to remember that in 40 minutes before departure the staff will cease service, the rule “until the last customer” does not work here.

    If you’re standing in line for registration and understand that late is to persevere and ask other passengers to miss you forward. Suggest to know if there is a counter at the airport late, where for a fee, with a slight delay (5-10 minutes) you can afford to fly. You can also call ahead to the airline to reissue the ticket to another flight, sometimes this can only be done before the check-in or before departure from the airport, then the ticket just “burns”.

    What should I do if denied registration

    There are times that the airline refuses to check, if the ticket is in another country acquired only in one direction. Often require a return ticket, and employees passport-visa control of the country of destination. Passenger who can not convince officials that he is not a potential migrant is likely to be deported to their homeland. This is often paid by the airline on which flight the passenger arrived, and to reduce the likelihood of such episodes the verification of documents (valid passport, valid visa, return ticket) occurs before departure.

    If you have not yet decided on a return date, it is better to call the airline to clarify the cost of premium for the date change on the return flight. It is better to pay extra to change the date of the return ticket than to get the ban on the flight without a return ticket.

    What to do with overbooking

    Sometimes airlines sell more tickets than able to accommodate the plane: there’s always a percentage of those who abandon the flight or you’ll be late. If a flight was all the last been registered may not be enough space. As a rule, in this case a variant of the transplant on the next flight or refund of the ticket price. Very rarely in addition give a monetary bonus or compensation.

    To avoid such situations, you need to advance to check-in online on the airline’s website (usually this service becomes available 24 hours before departure) that is guaranteed to occupy a particular place in the cabin, or to come to the opening check — in is two hours before departure. Such situations are not frequent, but happen at peak date of the flight — for example, during the new year holidays and the summer holiday season.

    What to do if flight is cancelled

    Rescheduling or cancellation of flights, unfortunately, not so rare. If this is known in advance, the passenger notified using the contact information collected during the ticket purchase. In this case, can be offered alternative flights in another time or another day, perhaps with a stopover instead of a direct flight or a flight on a partner airline.

    Что нужно знать, отправляясь в путешествие самолетом

    As a rule, in case of cancellation of departure of the airline transports passengers to the destination on the next flight

    Photo: Zuma / Globallookpress.com

    As a rule, there is an option of refund if none of the options does not fit.

    If schedule changes are operational and they become known only at the airport the same passengers are not many. Tickets for the flights of other airlines on the day of departure or already sold, or sold more expensive than on other dates. In most cases you have to wait for the departure of the delayed flight. Don’t forget to ask for the coupons for meals at a delay of flight more than four hours, the delay of eight hours, the carrier shall provide hotel.

    What to do if from-for flight delays lost dock

    If both flights are same airline the entire route has a single ticket number, upon arrival at the connection airport, feel free to go to office: you should be free to move on the next flight to the final destination.

    If you purchased two separate tickets from two different airlines most likely to buy the next ticket you have to yourself. In any case, contact both airlines — maybe you can help.

    What to do if you get sick and can’t make the flight

    Some airlines have a concept of involuntary refund of ticket for medical reasons. You can return the money by presenting supporting documents. Therefore, even if your ticket is non-refundable, and you don’t fly because of illness, one should not be upset over losing money. Call the airline and check — you may refund the ticket or transfer flight to another date.

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