Most of the options are planned to be included this year.
Joint stock company “Ukrzaliznytsya” plans to greatly expand the functionality of online services for passengers and freight customers.
Most of the options are planned to be included this year, said the Chairman of “Ukrainian Railways” Evgeny Kravtsov. According to him, among the services that will be easy to place your order for group transportation of passengers, order the car with seats for people with disabilities, order of vehicle transportation in the car carrier.
Also planned is the implementation of the “waiting list” when the passenger receives a message about the appearance in the sale of the necessary travel documents. Will also appear online-novation and the clients of freight service.
“Ukrzaliznytsya” plans, in particular, to undertake significant re-engineering of planning process, freight services, which will enable a shift from the traditional system of monthly planning to the order management system for the period of the chartering.
“Thanks to that, customers will be able to manage the orders and responsibility imposed, including financial. In addition, the company plans to expand the range of additional services that are provided to customers for freight traffic. In particular, it will be possible to order the rod or “thread drawings”, – said the head of “Ukrzaliznytsya”.
In “Ukrzaliznytsya” informed that the online service of the company for the sale of travel documents in demand among passengers. So, in 2018, about 50% of the total number of tickets sold passengers booked via the Internet.
From January 2019, in the test mode on the website of “Ukrzaliznytsya” began selling discounted tickets through the Internet for people with disabilities and with 2014 year – selling tickets with student concession.