The top three of the list came and Wizz Air.
Irish low-cost airline Ryanair, which in 2018, began flights to Ukraine, the sixth time he called it the worst airline of the year. This is the conclusion based on the surveys of passengers came the British Which that specializiruetsya on research of the consumer market.
The main reason for the “failure” of Ryanair in 2018, Which called for frequent cancellation of flights due to strikes by pilots. In addition, “minus” was played by the new rules on hand baggage and Luggage, and a reduction in the punctuality of flights.
The results of the survey noted that “thousands of respondents” indicated their unwillingness to re-use the services of Ryanair, even if the tickets are cheaper than the competition.
In the TOP 3 worst airlines came as Wizz Air and Thomas Cook Airlines. First place in the ranking took Aurigny Air Service, Swiss Airlines, Jet2, Norwegian and KLM.
However, as noted by the Guardian, Ryanair does not agree that they are the worst airline, and call this ranking “useless”.
“The number of Ryanair passengers increased by 80% over the past six years, and the Ryanair website was the most visited aviaiton in the world. These facts indicate that consumers want something more than a non-representative survey,” said a company representative.